Shipping Policy

 

Please note, order fulfillment time usually takes 4-6 business days before shipping.



SHIPPING ZONES 

US DOMESTIC:    Regular & Express
(excludes Alaska and Hawaii)

INTERNATIONAL:  Zone 1
Canada

INTERNATIONAL:  Zone 2 Andorra, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway
Portugal, Sweden, United Kingdom

 

INTERNATIONAL: Zone 3
Australia, New Zealand, Indonesia, Macao, Malaysia, Philippines, Republic of Korea, Thailand, Vietnam

 

 

SHIPPING TIMES


US DOMESTIC: Regular*

Weight

Delivery Time

Carrier

0 - 3 lbs

1-4 business days

USPS

Every additional pound

1-4 business days

USPS

 

US DOMESTIC: Express

Weight

Delivery Time

Carrier

0 - 5 lbs

1-3 business days

FedEx

Every additional pound

1-3 business days

FedEx



INTERNATIONAL: Zone 1*

Weight

Delivery Time

Carrier

0 - 4 lbs

2-5 business days

FedEx

Every additional pound

2-5 business days

FedEx

 

INTERNATIONAL: Zone 2*

Weight

Delivery Time

Carrier

0 - 4 lbs

2-5 business days

FedEx

Every additional pound

2-5 business days

FedEx


INTERNATIONAL: Zone 3*

Weight

Delivery Time

Carrier

0 - 4 lbs

2-5 business days

FedEx

Every additional pound

2-5 business days

FedEx

 

 

NOTES:

We do not ship to military bases.

* All products are shipped from our fulfillment center in the United States.  Customers residing in countries outside the US may also be subject to customs and import fees.  See below.

 

 

IMPORT TAXES & DUTY FEES

Each country a product is imported to has its own tax and duty thresholds. We have a dedicated calculator to make it simple for our customers to determine the total cost you need to pay.


Instructions:

  • Ensure the Shipment Origin country is set to United States
  • Select the Destination Country and the Total Price of all the products within the order.
  • Select the Product Type (set to Dry Food & Supplements) and click Get Quote:

It will give you the total cost of tax and duty fees in a matter of seconds: